About Bookmauritius

Welcome to www.bookmauritius.com, online booking platform with instant availability and secured online payment for hotels, villas, lodges & guesthouses and excursions.

www.bookmauritius.com has been launched in May 2003 by Exportal Ltd a Mauritian based company specialised in the online promotion of hotels, villas and other tourist accommodation and services. Our office is situated in the heart of Grand Bay, the most developed tourist region of Mauritius.

Our particulars are as below; you may contact us for any professional matter, your travel queries, grievances or comments, or for specific guidance.

Our Goal
Our goal is to bring an appropriate Internet tool to the independent travellers who wish to organise their holidays to Mauritius differently, away from group tours and off the beaten tracks. Our instant display of rates and availability helps those who have little time to shop around and to decide on their holiday plans.

Our Selection
We make sure that each service provider we list operates legally, respects domestic laws and regulations, respect basic moral values and the environment. We also make sure that the products & services offered are up to the trade standards of its category and finally that the customers using their services are satisfied and happy about their choice.
Furthermore, Bookmauritius.com takes into consideration the "value for money" ratio, the regions of Mauritius and more specifically the specialities and concepts of the different hotels and service providers.

Being based in Mauritius, we are able to monitor very closely the evolutions in the tourism industry and are constantly on the watch for new products and services that could make holidays in Mauritius even more interesting and exciting.

We specialise in "tailor made holidays" based on our clients' profiles, specific concepts and activities. The themes proposed are Wellness, Golf, Horse Riding, Hiking, Mountain biking,  and nautical activities such as Kitesurfing. Our selection is therefore wide in terms of price range but remains selective and faithful to our convictions about quality, providing holiday solutions that are adequate to holidaymakers of all profiles.

Who are you dealing with?
Bookmauritius.com belongs to and is managed by Exportal Ltd, a duly registered company in Mauritius, licensed by the Tourism Authority, as a Tour Operator, under licence No. 04575.

In order to offer the best possible service and assistance to our clients, Bookmauritius.com has joined forces with two agents based in Mauritius specialised in 2 different fields.

Oazure Ltd specialises in villa rentals, thus handles all correspondence, reservations, payments and provides all the necessary assistance to those renting villas for their holidays in Mauritius. Oazure Ltd is the local contact for those renting villas in Mauritius. Oazure Ltd is registered at the Ministry of Tourism of Mauritius under licence No. 01896.

For hotels, excursions, car rentals, transfers and all other services, Bookmauritius.com has partnered with the leading ground handling tour operators and handling agents in Mauritius since 1955, Mautourco.

Mautourco handles all correspondence, reservations and payments for all services other than villas. Mautourco also provides all the necessary assistance one would require during his / her holidays in Mauritius. Mautourco is registered at the Ministry of Tourism of Mauritius under licence No. 00258. (More about Mautourco).

When hiring a service, renting accommodation or buying a product online with www.bookmauritius.com the client engages a direct transaction either with Oazure Ltd or with Mautourco, acting as vendors of the product or service.

Following each booking, one will instantly receive an e-mail confirmation of the booking or transaction where we confirm good receipt of the order, booking or payment. The agent concerned is automatically advised of the transaction and establishes the first direct contact with the client. However, constantly follow-up all transactions and make sure that all our partners along the line "deliver the goods".

For more information about general terms and conditions of sales, kindly refer to our Terms and conditions page. However, precise terms and conditions applying specifically to each service are accessible from our "Payment.s and Cancellations Terms" page.

For more information about our privacy policy and your protection, kindly refer to our Privacy and Security Policy statement.

Exportal Ltd remains at your disposal to ensure the good running of the transactions and that all the affiliated service providers deliver the goods.

We encourage our visitors and clients to notify us of their eventual grievances in order to allow us to evaluate the quality of services and products offered on our websites.

We wish you the best holidays in Mauritius,

With warm regards

Bernard Cayeux
Exportal Ltd
1st Floor, Seaview Building,
Royal Road,
Grand Bay
Mauritius.

Tel : +(230) 263 0110, (For web site administration purposes only)
Fax : +(230) 263 0108, (For web site administration purposes only)
Contact the webmaster (For web site administration purposes only)