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Online Reservation

 

Payment and Cancellations Policy

All bookings, for any property or Service are subject to a deposit amount representing at least 40 % of total amount due and to full payment prior to arrival as per table below.

The table also displays the cancellation fees applying to each property or service over the peak and non-peak season. 


Any Period Except Peak Season
Peak Season (between December 20th and January the 8th each year)
Property
Full Payment Due by:
Cancellation Fees (% of total amount withheld) Full Payment Due by: Cancellation Fees (% of total amount withheld)
Anahita The Resort
D - 10 = 100 %
No Show to D - 10 = 100 %
D - 60 = 100 %
No Show to D - 60 = 100 %
D - 10 to D - 21 = 50 % D - 10 to D - 21 = 50 %
Andrea & L'Exil Lodges
D - 3 = 100 %
No Show to D - 3 = 100 %
D - 3 = 100 %
No Show to D - 3 = 100 %
D - 4 to D - 14 = 50 % D - 4 to D - 14 = 50 % D - 4 to D - 14 = 50 %
D - 4 to D - 14 = 50 %
Beau Rivage Hotel
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 45 = 100 %

No Show to D - 45 = 100 %

D - 8 to D - 14 = 75 % D - 8 to D - 14 = 75 %
Belle Mare Plage Resort
D - 11 = 100 %
No Show to D - 6 = 75 %
D - 14 = 100 %
No Show to D - 14 = 100 %
D - 15 to D - 21 = 75 %
D - 12 to D - 21 = 50 % D - 7 to D - 12 = 50 % D - 15 to D - 36 = 75 %
D - 22 to D - 36 = 50 %
Belle Mare Plage Villas
D - 11 = 100 %
No Show to D - 11 = 75 %
D - 14 = 100 %
No Show to D - 14 = 100 %
D - 12 to D - 21 = 50 % D - 12 to D - 21 = 50 % D - 15 to D - 36 = 75 %
D - 15 to D - 36 = 75 %
Le Prince Maurice
D - 11 = 100 %
No Show to D - 6 = 75 %
D - 14 = 100 %

No Show to D - 14 = 100 %

D - 15 to D - 21 = 75 %
D - 12 to D - 21 = 50 % D - 7 to D - 12 = 50 % D - 15 to D - 36 = 75 % D - 22 to D - 36 = 50 %
Casuarina Resort & Spa
D - 2 = 100 %
No Show to D - 2 = 100 %
D - 2 = 100 %

No Show to D - 2 = 100 %

D - 3 to D - 7 = 75 % D - 3 to D - 7 = 75 % D - 3 to D - 7 = 75 % D - 3 to D - 7 = 75 %
D - 8 to D - 20 = 50 % D - 8 to D - 20 = 50 % D - 8 to D - 20 = 50 % D - 8 to D - 20 = 50 %
Coin de Mire Hotel
D - 1 = 100 %
No Show to D - 1 = 100 %
D - 60 = 100 %

No Show to D - 60 = 100 %

D - 2 to D - 6 = 50 % D - 2 to D - 3 = 50 %
Grand Mauritian
D - 0 = 100 %
No Show = 100 %
D - 45 = 100 %
No Show to D - 45 = 100 %
Jalsa Beach
D - 7 = 100 %
No Show to D - 7 = 50 %
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 8 to D - 14 = 50 %
D - 8 to D - 14 = 50 % D - 16 to D - 30 = 25 %
Heritage
D - 2 = 100 %
No Show to D - 2 = 100 %
D - 56 = 100 %
No Show to D - 56 = 100 %
D - 3 to D - 7 = 75 %
La Palmeraie
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 30 = 100 %
No Show to D - 30 = 100 %
D - 8 to D - 15 = 50 % D - 8 to D - 15 = 50 %
La Vieille Cheminee
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 7 to D - 21 = 25 %
D - 7 to D - 21 = 25 %
Lakaz Chamarel
D - 6 = 100 %
No Show = 100 %
D - 6 = 100 %
No Show = 100 %
D - 7 to D - 21 = 50 %
D - 1 to D - 6 = 75 %
D - 1 to D - 6 = 75 %
D - 7 to D - 21 = 50 % D - 7 to D - 21 = 50 % D - 7 to D - 21 = 50 %
Lataniers Bleus
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 7 to D - 21 = 25 %
D - 7 to D - 21 = 25 %
Le Meridien
D - 0 = 100 %
No Show = 100 %
D - 45 = 100 %
No Show to D - 45 = 100 %
Le Recif Hotel
D - 6 = 100 %
No Show = 50 %
D - 6 = 100 %
No Show = 75 %
D - 1 to D - 14 = 50 %
D - 1 to D - 7 = 25 % D - 7 to D - 30 = 50 % D - 15 to D - 30 = 25 %
Legends Hotel
D - 0 = 100 %
No Show = 100 %
D - 45 = 100 %
No Show to D - 45 = 100 %
D - 1 to D - 14 = 75 % D - 1 to D - 14 = 75 %
D - 15 to D - 21 = 50 % D - 15 to D - 21 = 50 %
Maradiva Villas Resort & Spa
D - 7 = 100 %
No Show to D - 7 = 100 %
D - 30 = 100 %
No Show to D - 30 = 100 %
Mauricia
D - 0 = 100 %
No Show = 100 %
D - 0 = 100 %
No Show = 100 %
D - 1 to D - 14 = 75 %
D -1 to D -14 = 75 %
D - 1 to D -7 = 25 % D - 15 to D - 30 = 50 %

D -15 to D -30 = 50 %

Paradise Cove
D - 6 = 100 %
No Show to D - 6 = 100 %
D - 14 = 100 %
No Show to D - 14 = 100 %
D - 7 to D - 13 = 50 % D - 15 to D - 30 = 50 %
D - 15 to D - 30 = 50 %
Royal Palm
D - 0 = 100 %
No Show = 100 %
D - 0 = 100 %
No Show = 100 %
D - 1 to D - 14 = 75 %
D -1 to D -14 = 75 %
D - 1 to D - 7 = 25 % D - 15 to D - 30 = 50 %

D -15 to D -30 = 50 %

Sofitel
D - 0 = 100 %
No Show = 100 %
D - 0 = 100 %
No Show = 100 %
D - 1 to D - 3 = 50 % D - 1 to D - 3 = 50 %
D - 1 to D - 3 = 25 %
Tamarin Hotel
D - 4 = 100 %
No Show = 100 %
D - 4 = 100 %
No Show = 100 %
D - 1 to D - 4 = 25 %

Tamassa

D - 7 = 100 %
No Show to D - 7 = 100 %
D - 45 = 100 %
No Show to D - 45 = 100 %
D - 8 to D - 14 = 75 %
D - 8 to D - 14 = 75 % D - 15 to D - 21 = 25 %
Telfair
D - 1 = 100 %
No Show to D - 2 = 100 %
D - 2 = 100 %
No Show to D - 2 = 100 %
D - 2 to D - 7 = 75 %
The Bay Hotel
D - 0 = 100 %
No Show = 100 %
D - 0 = 100 %
No Show = 100 %
D - 1 to D - 14 = 50 % D - 1 to D - 14 = 50 % D - 1 to D - 14 = 50 %
D - 1 to D - 14 = 50 %
The Sands Resort & Spa
D - 3 = 100 %
No Show to D - 3 = 100 %
D - 20 = 100 %
No Show to D - 20 = 100 %
D - 4 to D - 13 = 50 % D - 21 to D - 45 = 100 %
Villa Oasis
D - 0 = 100 %
No Show = 100 %
D - 30 = 100 %
No Show to D - 30 = 100 %
D - 1 to D - 5 = 75 %
D - 1 to D - 5 = 75 % D - 6 to D - 20 = 25 %
All Other Villas
D - 30 = 100 %
No Show to D - 30 = 100 %
D - 30 = 100 %
No Show to D - 30 = 100 %
All Excursions and Services
D - 5
No Show to D - 5 = 100 %
D - 5
No Show to D - 5 = 100 %
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