Privacy Policy Statement

As operators of an Internet Website with online payment facilities, we are fully aware that our visitors and clients need to trust us before engaging a booking transaction. For this, we have developed and designed Bookmauritius.com in a way to honour this trust placed in us by clients from all over the world. Details on how we proceed with clients’ profiles, requests and personal information are explained in our "About Bookmauritius", the Terms and conditions of Sale page as well as on this page.

How does Bookmauritius.com collect personal information?
We are pleased to advise that Bookmauritius.com does NOT collect personal information unless the visitor decides to supply this information to us when requesting a quotation or a reservation.

Why should Bookmauritius.com collect personal Information?
Bookmauritius.com offers the advantage of querying availabilities and rates on line anonymously.

Only when you contact us, we need to know where to address you our reply. We do not require anything more than you e-mail address for this. However, knowing your name(s) allows us to humanise and personalise our future commercial relationship. The information about your nationality is often necessary for pricing purposes and can lead to preferential rates.

Personal information is collected only if you decide to supply it to us. We as well as the agents and service providers associated to Bookmauritius.com certify that this information is not propagated, shared with or sold to other websites; it is used solely for the proper keeping of our clients’ profile.

Bookmauritius.com uses the Res 24/7 online reservations system for the booking of hotel rooms and other accommodations.
The Res 24/7 online reservations system is an annex to the Bookmauritius.com website. Your credit card information is never submitted or seen by the Bookmauritius staff. We use the services of Portal Universe, a Payment Card Industry (P.C.I.) compliant 3rd party payment gateway, who is responsible for processing our credit card transactions. For more information please visit http://ecommpayment.portaluniverse.com.

Why do we use cookies?
Cookies are harmless small files that your browser stores on your computer. They remain the most efficient method to manage online transactions and are used only when a product is queried for its rates and availability. Their purpose is solely to speed up and facilitate your navigation during your reservation process.

Why do we require credit card information?
Again, these are not required automatically but only if you choose to partly or fully pay for your booking online. Paying online is an advantage in the sense that it allows you to finalise bookings in one go and be secured of having your service definitely booked. Most hotels and service providers require at least a deposit to fully confirm a booking and also require that full payment be made prior to arrival.

Paying online with a credit card is the safest, fastest and most convenient means of effecting a payment over a long distance; however, our partners and service providers accept other means of payments. Please refer to the terms and conditions proper to the service required for detailed explanations.

How is my Credit Card information protected?
We have encrypted the page from which you enter your credit card information. Encryption is made at server level, using the latest available technologies.

Is Bookmauritius.com certified?
Bookmauritius.com does not need to be certified since neither personal nor credit card information is collected under the bookmauritius.com domains. However, the encryption of the Portal Universe server is duly certified by Thawte, one of the world's most trusted encryption / certification organisation. The Thawte certificate is displayed on the credit card information collection pages and allows every visitor to verify its authenticity and validity at all times.

Who has access to our credit card information?
Credit card information is not stored on our servers and we only have access to partial card information as per industry standards. As a general rule, no humans have access to your credit card details along the whole reservations / payment route.

We hope that the above helps you feel at ease with the using of our Website, otherwise, do not hesitate to contact us.

With warm regards,

Bernard Cayeux
Exportal Ltd,
1st Floor, Seaview Building,
Royal Road, Grand Bay,
Mauritius
Tel : +(230) 263 0110, (For web site administration purposes only)
 Fax : +(230) 263 0108, (For web site administration purposes only)